Metropolitan Economic Development Association (MEDA)
HighCloud Solutions upgraded MEDA’s Salesforce platform to improve UI efficiency and system integration. New Lightning Web Components and Classic-compatible Visual Force Pages were developed. Ongoing support ensured a smooth transition and strong user adoption. Results included faster data processing, improved reporting, and enhanced customer service.
Challenge:
The Metropolitan Economic Development Association (MEDA) required enhancements to their existing Salesforce platform to improve user interface (UI) efficiency and support their evolving business needs. The challenge was to update their system with new components while ensuring smooth integration with their legacy infrastructure and providing a user-friendly experience for internal and external stakeholders
Solution Implemented:
HighCloud Solutions implemented a comprehensive Salesforce solution that included the development of new Lightning Web Components to modernize the user interface and streamline operations. Our team created Visual Force Pages for their Classic UI to ensure backward compatibility. Throughout the project, we provided continuous support and defect resolution, ensuring a smooth go-live transition and user adoption.
Results:
The Salesforce enhancements led to a more intuitive and user-friendly interface, increasing user satisfaction and operational efficiency. MEDA was able to process data faster, improve reporting accuracy, and offer more responsive customer service. The solution allowed MEDA to better support its mission, ultimately enhancing their ability to serve small businesses in the region.
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